Privacy Policy
Last Updated: February 13, 2025
This Privacy Policy describes how Ueternox collects, uses, and protects your personal information when you use our website and services. By accessing or using our platform, you agree to the terms outlined in this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you register for an account, enroll in courses, contact us, or interact with our platform. This may include your name, email address, phone number, payment information, and any other details you choose to share.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device information, operating system, referring URLs, pages viewed, and time spent on our platform. We use cookies and similar technologies to gather this data.
Learning Activity Data
We collect information about your interactions with our educational content, including course progress, session attendance, quiz results, assignments submitted, and communications with instructors.
How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our educational services, including processing registrations, scheduling sessions, delivering course materials, and facilitating communication between learners and instructors.
To personalize your learning experience by recommending courses, adapting content to your progress, and creating customized learning paths based on your goals and performance.
To process payments and maintain billing records for courses and services you purchase.
To communicate with you about your account, courses, platform updates, promotional offers, and important notices. You may opt out of marketing communications at any time.
To improve our platform by analyzing usage patterns, identifying technical issues, and developing new features and educational content.
To ensure platform security, prevent fraud, and protect the rights and safety of our users and the integrity of our services.
To comply with legal obligations and respond to lawful requests from authorities.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, email delivery, hosting services, analytics, and customer support. These providers have access to your information only as necessary to perform their functions and are obligated to protect it.
Instructors and Educational Partners
When you enroll in courses or sessions, we share relevant information with instructors to facilitate your learning experience, including your name, contact details, and learning progress.
Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
Learning records and course completion data may be retained longer to maintain educational transcripts and fulfill our obligations to you.
Your Rights and Choices
Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. You can update most information directly through your account settings.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Deletion
You may request deletion of your personal information, subject to certain exceptions where we are required to retain data for legal, security, or legitimate business purposes.
Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in those messages or adjusting your account preferences.
Cookies and Tracking
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period. We also use third-party analytics services that may place their own cookies.
Third-Party Links
Our platform may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure it remains protected in accordance with this policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Ueternox
Email: help@ueternox.com
Phone: +380487149420
Address: Kurska St, 60, Kamianske, Dnipropetrovsk Oblast, Ukraine, 51900
We are committed to protecting your privacy and will respond to your inquiries promptly.